The New Normal

UPDATE: The Chief Dental Officer for England has confirmed that Dental Practices are to remain open during the second lockdown period, starting on 5th November 2020. 

This is great news for us and all of our patients.

We will continue to work safely, as we have since re-opening in June 2020. 

Having completely changed our ways of working, we are now seeing the light at the end of the tunnel. We have made good inroads with completing outstanding treatments since lockdown but we have not resolved the back log yet.

We are currently seeing ALL outstanding treatments, urgent cases (pain) and less urgent cases (broken teeth, lost fillings etc.). However, we have not yet reached the point where we can offer routine dental care for patients WITHOUT any problems.

Thus, for routine dental care, we ask that you still not contact us at present, We will recall high risk children under the age of 16 first and hope to do that shortly. Thank you for your understanding in this matter.

If you’re a new patient, please contact us on [email protected] and we will get back to you as soon as possible.

For any urgent dental problems, please contact us on 01392 423668 (Monday to Friday between 9am and 5pm) – you may need to leave us a message during busy times. For less urgent or routine enquiries, please email us on [email protected]. Due to an unprecedented amount of email queries since reopening, we will not be able to respond immediately to each email – but we will do our very best. Please bear with us.

NHS out of hours, weekends and bank holidays: Please phone on 03330063300 for URGENT ADVICE only or to be assessed for the urgent dental hubs.

Private patients out of hours (6pm to 8pm weekdays, 9am to 6pm on weekends or bank holidays): Please phone on 01392 423668 for URGENT ADVICE only or to be assessed for the urgent dental hubs.

We hope that all of you and your families keep well and stay safe, and to see you all soon.

Best wishes,

Ruan, Dalene and the Barnfield Dental Team